Editing Guest Lists / Host Tool Box
How do I add guests to an Evite Invitation I've already created?
Please login to your Evite account, go to the Evite Invitation, and click on the
Invite More People link under Host Tool Box. You will be able to add your additional email addresses and add a personal note in the email, if you like. To get to the Evite Invitation, you will need to click on the event title under
My Upcoming Events on your
Home page. You can also use the Invite More People link from the Evite envelope to invite guests.
NOTE: Please do not forward your Evite link to others to invite them to events you are attending.
How do I remove a guest from the list and what will they see?
Login to your Evite account, click on the Evite title under
My Upcoming Events, and under
Host Tool Box there will be an option called
Remove Guest(s). Just opt-in to the boxes next to the guests' names or email addresses you want to remove and click Update Now. This guest will no longer be able to access the Evite Invitation. If the guest does attempt to access the Evite link, it will take them to page that states "Sorry...you are no longer on the guest list for Your Event Title." If you would like to inform the guest they have been removed, you will have the option on this page to send them a message to alert them of this change.
How do I change/update a guest's email address?
To change or update a guest's email address, first you will need to remove the old email address from the guest list and then invite that same guest with the new email address. To do this, go to the Evite Invitation and under
Host Tool Box section click
Remove Guests. Select the guest you'd like to remove and click Update Now. Then, go back to the Evite Invitation and click on the
Invite More People link under Host Tool Box. Add any new addresses and click
Send Now. The Evite Invitation will be sent to the updated email address.
When I review my guest list status the total coming does not match to how many Yes, No, and Maybe responses I see under the categories, why?
As the host of an Evite Invitation, you will see the most accurate count of your guest list. So, when reviewing your guest list status the total count will include your invited guests and the guests they are bringing.
I have unfamiliar guests on my guest list, how do I know who invited them?
Please be aware that as with any email program, Evite Invitations can be forwarded to individuals, though we definitely discourage this. We provide a privacy option where guests are not able to invite others. While creating your Evite Invitation, click on
Edit Guest List Options. You will see the question "Is it okay if your guests invite other people?" Select "No" if you do not want your guests to be able to invite others. If you see an unfamiliar guest on your list, click directly on the person's name/address and a window will pop up showing who did the inviting. However, if the guest has a Profile icon it will override the pop-up and take you to the guests Profile. If you only see one email address then it is possible that the Evite Invitation was forwarded to this person. A suggestion is to contact the guest directly to see who may have invited them.
Changing Event Details
Can I change the event details (e.g. time, date, location) after the Evite Invitation has been sent?
Sure, just
Log in to your Evite account, and go to the Evite Invitation. Under
Host Tool Box click on the link that says
Edit Invite to change the time, date, and location of your event. Make sure to click on
Update Now.
NOTE: If you would like your guests to be notified of these changes, you will need to click on
Send a Message to Guest/s under the
Host Tool Box.
Can I edit guest's responses to my Evite Invitation?
Yes, just
Log in to your Evite account, go to the Evite Invitation and you will see the
Host Tool Box. Click on
Edit Guest Responses, and choose which guest you would like to edit and hit Continue. You can make your changes or additions and remember to Update the page.
NOTE: You will not be able to edit how your guest's names appear on the Evite Invitation.
How do I change the event Organizer to someone else?
To change the organizer of the event to someone else, the person you are transferring it to must be in the guest list and have an Evite account. Once this person is added to the guest list and the Evite Invitation has been sent, go to the Evite Invitation and under
Host Tool Box click on
Change Organizer. Enter the email address of the guest you would like to make Organizer and Update. The new Organizer will receive an email explaining the change.
NOTE: Once you click Update, you will no longer be able to make changes to the Evite Invitation.
Cancelling Events
How do I cancel my event?
You can access all your current Evite Invitations in your Evite
Homepage where you will see a list of all your active Evite Invitations under Upcoming Events. Click on the event you wish to cancel, click
Cancel Event under Host Tool Box. You will have the option of notifying your guests of the cancellation be clicking on the
Send a Message Now link BEFORE you finalize your cancellation by clicking the
Cancel Now button. When guests try to access the Evite Invitation, they will get the following message, "Sorry, this event has been cancelled."
Delivery of Evite Invitations
When will my guests receive their Evite Invitations?
Evite Invitations are usually sent instantly, but on occasion it can take up to 24 hours for an Evite Invitation to be received. Please remember that some guests do not respond right away. You can view the status of your guest list if you
Log in to your account and click on the title of the appropriate Evite Invitation. The "viewed" date will be displayed next to the guest's name, showing you when they have viewed the Evite Invitation, even if they have not yet replied.
How do I resend my Evite Invitation to guests who have lost/or have not received it?
To resend your Evite Invitation to your guests,
Log in to your Evite account, click on the Evite Invitation, and under the reply box you will see the
Send a Message to Guest/s link under
Host Tool Box. Click on the link and click the
Select/Enter More Addresses link to select the person's name you would like to resend to, and then enter any personal message you want to include and send. A link to the Evite Invitation will be included in the email.
Some of my guests haven't received their Evite Invitations. What happened?
If a guest has not received their Evite Invitations, please verify you entered their correct email address. There are a variety of possibilities why your Evite Invitation may not be going through to various email addresses. Some businesses have firewalls that prevent emails from coming through, or sometimes people have free email accounts (like Hotmail) that expire if not used on a regular basis, or have run out of email storage. Finally, some email programs treat emails via Evite as junk mail. Please check the filter settings in your email account to see if you are automatically deleting emails. If do not wish to turn off your filters/spam guard you can safelist Evite Invitations by adding our email address
info@evite.com to your safelist. You have the option of resending Evite Invitations by:
1. Going into your Evite Invitation and clicking on the
Send a Message To Guest/s link under guest replies. Our system will create a link for your guests to access.
2. You can create an event URL for your event and notify them by your personal email account. If you are in the create process - Click the
Guest Notifications link under Other Options, and create a Event URL. You will need to fill in the text box after the URL given. If you have already sent your Evite Invitation - Go to your Evite Invitation, click on
Edit Invite Details, and follow the steps above. Make sure that you keep record before submitting it to the system.
Note-Guests who are already listed will not be able to use the URL since they already are recognized by our system as being invited. Tell your guests about the URL and that they can RSVP directly through it, and will not need to be notified from Evite by email. Guests who RSVP using the URL link will be prompted to enter their Names and Email Addresses.
How can I send an Evite Invitation to myself?
As the host, you cannot send an Evite Invitation to the same address that was used to establish your Evite account. However, you can preview the Evite Invitation, just make sure you have at least one email address on the guest list to view the guest version of the Evite Invitation. Another alternative is to send yourself a test Evite Invitation. If you have another email address, send your Evite Invitation to that email address and you will be able to see what it looks like.
Do I have to send my Evite Invitation now?
No, you can click on the
Save button to save your Evite Invitation until you are ready to send it to your guests. Evite will save your invitation as a draft until you are ready to send it. You can find your drafts by logging into your Evite Invitation and going to your
Home Page.
Sending Reminders
How can I remind guests about my event?
A reminder email is automatically sent to your guests two days before the event. You can adjust/edit this feature by clicking on the
Change Guest Reminders/ Event URL link while creating your Evite Invitation. You can opt-in or out of which group you want to send to (Yes, Maybe, and Viewed/Not Responded) and use the pull-down to select a time to send. You can also use the
Send a Message to Guest/s link within your Evite Invitation to remind them personally. Once reminders are sent once, the reminder status will automatically default to No Reminders.
Note: Reminders can only be sent once per Evite Invitation.
How do I edit reminders after sending my Evite Invitation?
Please
Log in to your account, and click on the Host version of your Evite Invitation. Locate
Host Tool Box, click on
Edit Invite. Click on the
Change Guest Reminders/ Event URL link and you will have the option to edit the reminders. Use the pulldown menu to select how many days before the event you would like the reminders sent. If you prefer, you can select No Reminders and check/un-check Yes, Maybe, and Viewed/Not Responded. Remember to click on
Update Now.
Note: Reminders must be sent a minimum of 24 hours prior to the date of the event.
Host/Organizer Options
How can I add another host/organizer?
Our system associates only one host email address to an Evite account. Only one host/organizer will have access to the
Host Tool Box. If you would like to change the Host Email associated with your Evite Invitation, please use the
Change Organizer link under your
Host Tool Box. If you would like to keep the Host Tool Box associated with your email, and would like to add more organizers in the "From" section of your Evite Invitation, just login to your Evite account, click on the Evite Invitation, click on the
Edit Invite Details and
Update Now.
I am the host/organizer, can I add my name to the guest list?
Unless you have an alternate email address to send your Evite Invitation to, you will not be able to appear as a guest on your Evite Invitation. This is because our system recognizes the email address that it was created under as the organizer. You can add yourself in the number of guests in the reply box so that the number of your "Yes" RSVP's will be accurate.
How do I export addresses?
You cannot export addresses from your Evite Contact Manager, but you can export addresses from an Evite Invitation to an Excel spreadsheet. If you are the event host/organizer you can go to the Evite Invitation and click on
Export Guest List. You will need to click on
Download Now. This will download guest list data in comma-separated format (.csv) that can be opened by Microsoft Excel and most other spreadsheet programs. The spreadsheet will have all the names listed with the following additional info in columns: Email Address, Date Responded, Status (attending), # of guests, and Comments.
Past Invites/ Archives
My event has passed, is my Evite Invitation gone?
No, your Evite Invitations will always be accessible and archived in your Evite account.
Log in to your account and you will be on your
Home page. Click on the link to Past Invites, and it will take you to a page with all your
Past Invites, Host and Guest.
NOTE: You will have the ability to see the Original Evite Invitation for 30 days, after this time you will only be able to see your event details.