A: While Evites are typically sent instantly, they can take longer at times. Please note, however, that some guests do not respond right away. On occasion it can take up to a few hours for an Evite to be sent. You can view the status of your guest list by logging in to your account and clicking on the title of the appropriate Evite. The "viewed" date will be displayed next to the guest's name, showing you when they have viewed the Evite, even if they have not yet replied.

A: In order to prevent the use of Evite for spam, we do not permit more than 750 invitations to be sent per event. You may obtain an exemption from this rule for your event by filling out the customer support form below. Infrequent and non-commercial events will be considered for exemption.

A: Your personal information is maintained on your "myProfile" page. You can edit the name on your account by accessing that page, entering your name in the fields provided, and selecting "Save". This problem occurs when you forward your personal link to someone and they use this link to reply and/or to register for an Evite account. If you want to Evite another person to an event, click on "Invite More People" and add their email address to the guest list.

A: Login to your account to access your "My Evite" page. Click on the "My Address Book" tab at the top of your screen, then click on "Import/Export". Click on the appropriate choice, and follow the instructions provided. You will be able to import addresses from these desktop and web-based imports: Microsoft Outlook, Microsoft Outlook Express, Palm Desktop, Eudora, Yahoo Mail, Excite Mail, and Lycos MailCity.

A: If the Evite has been sent, the guest would have to register for an Evite account to display their name. If the Evite has not been sent, in the "Create" phase you can save the guest's name and address in your Evite "Address Book" and then choose to "Add from your Address Book" when creating the guest list. The "Address Book" name entry will then be displayed on the guest list. Alternately , you could enter a guest's email and name into the guest list field in the following way: John Doe <johndoe@email.com>

A: Please login to your account and select the "My Profile" tab. Click on "Add another email address to this account". Enter the new address and click "Continue." You will receive a confirmation email containing a link that you must click on. Once you do that, you can go back to your account profile and select "Delete" next to the old email address. Please note: changes made to addresses will not affect Evites that have already been sent.

A: Please try logging into your Evite account using every email address you may have registered with. Many times users create multiple Evite accounts without realizing it. An Active Evite will be in one account while the user is looking in a different one. If you try this and still cannot find it, feel free to contact us using the form on this page.

A: You can prevent your Evite from having alcohol advertising during the create process by selecting "Just 4 Kids" as your event type in the drop down menu. Have no fear, by doing so you will still be able to select any design from other categories in our gallery.